Privacy Policy

At Al Sunnah Hijab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our Shopify store.

1. Information We Collect

We collect the following types of information to process your orders and improve your shopping experience:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

b. Payment Information

We use trusted third-party payment gateways such as PayFast, Easypaisa, JazzCash, debit/credit cards, etc.
We do not store your card or banking details.

c. Device & Usage Information

Automatically collected data may include:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and support
  • Improve store features, products, and customer service
  • Prevent fraud and enhance security
  • Send promotional emails (only with your consent)

3. Sharing Your Information

We may share your information with trusted service providers, including:

  • Shopify (platform hosting)
  • Payment gateways (PayFast/Easypaisa/JazzCash)
  • Courier services (TCS, Leopards, PostEx, etc.)
  • Marketing tools (email/SMS platforms, if used)

These third parties only receive the data required to perform their services and must keep it confidential.

We never sell, trade, or rent your personal information to any company.

4. Data Security

We take reasonable measures to protect your information, including:

  • Encrypted checkout
  • Secure connection (SSL)
  • Shopify’s built-in data protection
  • Secure third-party payment processing

Despite these measures, no system is 100% secure, and we encourage customers to protect their own login and payment details.

5. Cookies

Our website uses cookies to:

  • Remember your shopping preferences
  • Improve site performance
  • Track usage analytics

You may disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights

You can request to:

  • Access the personal data we store
  • Correct inaccurate information
  • Request deletion of your data (unless required for legal or order purposes)
  • Opt-out of promotional emails or messages

Contact us anytime for these requests.

7. Data Retention

We store your information only for as long as necessary to:

  • Process your orders
  • Meet legal or accounting requirements
  • Improve customer experience

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

📱 WhatsApp: 0341-4412528

📧 Email: alsunnahhijab@gmail.com

📍 Store: Al Sunnah Hijab